Privacy Policy

Last updated: July 2025

1. Introduction

CRYPTO5 ("we," "our," or "us") operates an AI-powered cryptocurrency intelligence platform that provides market analysis, investment strategies, and portfolio management tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We are committed to protecting your privacy and ensuring transparency in our data practices, especially given the sensitive nature of financial and cryptocurrency-related information.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, username, password (encrypted)
  • Profile Information: Investment preferences, risk tolerance, trading goals
  • Financial Information: Portfolio data, investment amounts, cryptocurrency holdings
  • Communication Data: Messages sent through our platform, support inquiries
  • Wallet Connections: Wallet addresses you choose to connect (read-only access)

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: IP address, browser type, operating system
  • Analytics Data: User interactions with AI agents, analysis requests
  • Performance Data: Error logs, response times, system diagnostics

2.3 Third-Party Data

  • Market Data: Cryptocurrency prices, trading volumes from public APIs
  • Blockchain Data: On-chain transaction data from public blockchain networks
  • Social Media Data: Public sentiment data from social media platforms

3. How We Use Your Information

3.1 Service Provision

  • Provide AI-powered cryptocurrency analysis and recommendations
  • Generate personalized investment strategies and execution plans
  • Monitor your portfolio and send alerts about market conditions
  • Facilitate communication between you and our AI agents

3.2 Platform Improvement

  • Improve our AI algorithms and prediction accuracy
  • Enhance user experience and platform functionality
  • Develop new features and analytical capabilities
  • Conduct research and analytics on market trends

3.3 Security and Compliance

  • Detect and prevent fraud, security breaches, and malicious activity
  • Comply with applicable laws and regulatory requirements
  • Enforce our Terms of Service and other policies
  • Respond to legal requests and protect our rights

4. AI and Machine Learning

Our platform uses artificial intelligence and machine learning algorithms to analyze cryptocurrency markets and provide investment insights. Here's how your data is used:

  • Model Training: Aggregated, anonymized data helps improve our AI models
  • Personalization: Your preferences and behavior personalize AI recommendations
  • Pattern Recognition: We analyze market patterns to predict trends and risks
  • Decision Support: AI processes your data to generate investment strategies

Important: Our AI systems are designed to protect privacy through techniques like differential privacy and federated learning where possible.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Sharing Scenarios

  • Service Providers: Third-party vendors who help operate our platform (cloud hosting, analytics)
  • Legal Requirements: When required by law, court order, or regulatory request
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Security: To prevent fraud, abuse, or threats to safety

5.3 Public Blockchain Data

Information recorded on public blockchains is inherently public and cannot be deleted. We may analyze this public data to provide our services.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Multi-factor authentication and role-based access
  • Infrastructure: Secure cloud hosting with regular security audits
  • Monitoring: 24/7 security monitoring and incident response
  • Privacy by Design: Security considerations built into our development process

Cryptocurrency Security: We use read-only wallet connections and never store private keys or have access to move your funds.

7. Your Rights and Choices

7.1 Data Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format

7.2 Communication Preferences

  • Opt out of marketing communications
  • Customize notification settings
  • Control AI recommendation frequency

7.3 Limitations

Some data may be retained for legitimate business purposes (fraud prevention, regulatory compliance) or technical limitations (blockchain data immutability).

8. International Transfers

Our services are global, and your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses (SCCs) where applicable
  • Adequacy decisions by relevant data protection authorities
  • Other lawful transfer mechanisms under applicable privacy laws

9. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our AI models and services

Retention Periods:

  • Account data: Retained while account is active plus 3 years
  • Transaction logs: 7 years for regulatory compliance
  • Analytics data: Aggregated data may be retained indefinitely
  • Communication records: 3 years from last interaction

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will:

  • Post the updated policy on our website
  • Update the "Last modified" date
  • Notify users of material changes via email or platform notification
  • Provide 30 days' notice for significant changes

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@crypto5.app
  • Support: Telegram
  • Address: Data Protection Officer, CRYPTO5

13. Regional Privacy Rights

13.1 European Economic Area (GDPR)

If you are in the EEA, you have additional rights under the General Data Protection Regulation:

  • Right to object to processing based on legitimate interests
  • Right to withdraw consent where processing is based on consent
  • Right to lodge a complaint with your local data protection authority

13.2 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we don't sell your data)
  • Right to non-discrimination for exercising privacy rights